Our ISO9001 management system is our key to customer satisfaction, and to continuous improvement in all our processes. We embrace this tool to rise our system quality to a higher level, to help our people in achieving common goals and to make CTF2000 a successfull company which listens, understands and answers to the needs of our customers. VECAP (Voluntary Emissons Control Action Programme) is to CTF2000 not only a programme following our environmental strategy to reduce emissions to the minimum, it also stimulates the opportunity to further analyse our internal processes, to improve continuously our way of working and to share our experiences with both our customers and suppliers. Erwin Bo‰nne, Quality, Environmental & Safety Manager, June 2011